Is It a Good Exchange for Crypto?

The cryptocurrency market has grown and now, and many exchanges offer different features to meet the needs of new and experienced traders. So, choosing the right exchange is important because it affects how you trade, store, and manage your digital assets. 

You need to look at factors like security, trading tools, supported coins, and customer service. Each platform has its benefits and drawbacks, so understanding them clearly can help you make better choices. In this guide, we will cover a detailed CoinEx review and everything you need to know about using this crypto trading platform.

CoinEx Review: Quick Summary

Founded	2017
Headquarters	Seychelles
Supported Countries	200+ (excludes USA, Canada, and China)
Supported Cryptocurrencies	1,400+
Trading Features	Spot, futures, margin, copy trading, demo trading, AMM, staking, loans
Spot Trading Fees	0.20% maker/taker (reducible with CET, VIP/Market Maker discounts)
Futures Trading Fees	0.030% maker, 0.050% taker (VIP discounts available)
Maximum Leverage	100x (futures)
Security Measures	Cold/hot wallets, multi-signature, Shield Fund, SlowMist partnership, 100% reserve ratio, Merkle Tree verification
KYC Requirement	Optional (no KYC: $10,000/day withdrawal; KYC: up to $1,000,000/day)
Payment Methods	Visa, Mastercard, Apple Pay, Google Pay, SEPA, UPI, IMPS, bank transfers, Simplex, and Banxa
Supported Fiat Currencies	60+ currencies (e.g., USD, EUR, JPY, KRW)
Customer Support	24/7 live chat, email, help center, social media (Twitter, Telegram)

What Is CoinEx?

CoinEx is a global cryptocurrency exchange founded in 2017. It serves over 10 million users in more than 200 countries and regions. The platform supports 18 languages, making it accessible to a diverse user base. CoinEx offers various services, including spot trading, copy trading, futures trading, swaps, staking, and crypto loans.

CoinEx provides the best user interface and a mobile app so users can trade and watch their investments at their convenience. It includes advanced trading options like up to 10x leverage on margin trading, up to 100x leverage on futures trading, and smart trading strategies such as auto-invest plans and spot grid trading. There is also an opportunity for users to earn passive income by using staking services and cryptocurrency loans.

The exchange lists over 1,400 cryptocurrencies, providing users with many digital assets to trade. It is also highly secure and employs a proprietary cold storage system, multi-signature protocols, real-time monitoring of abnormal transfers, and strict whitelisting to safeguard user assets.

Pros

• Offers over 1,400 cryptocurrencies for wide trading options
• Supports spot, margin, futures, and staking in one platform
• Competitive trading fees with CET token discounts and rewards
• Strong asset security with cold wallets and PoR reports
• Easy-to-use interface with mobile app support

Cons

• Not licensed and regulated in the US
• Customer support is slow during peak trading times
• No fiat deposit options through bank transfers

CoinEx Fees: How Much Does it Charge for Trading?

Spot Trading Fees

The standard CoinEx trading fee for both makers (those who add liquidity by placing limit orders) and takers (those who remove liquidity by executing market orders) is 0.20% for non-VIP users. However, CoinEx offers tiered discounts through its VIP Levels and Market Maker Levels, which reduce fees based on your CET (CoinEx Token) holdings, total asset value, or 30-day trading volume.

You can further reduce fees by 20% by enabling the “Use CET as Fees” option, which deducts CET for non-AMM spot and margin trades.

Futures Trading Fees

The standard futures fees for VIP Level 0 users are 0.030% for makers and 0.050% for takers, with reductions for higher VIP Levels. These fees are calculated based on the position quantity and price for linear contracts or contract amount and value for inverse contracts. 

Funding fees, settled every 8 hours at 0:00, 08:00, and 16:00 (UTC), are not charged by CoinEx but are paid between long and short traders based on the funding rate.

Note: The spot trading fees for margin trades mirror those of regular spot trading (0.20% standard, with VIP and Market Maker discounts), and CET deductions can reduce these by 20%.

Deposit and Withdrawal Fees

CoinEx does not charge any fees for depositing cryptocurrencies into your account. However, you may incur network fees (gas fees) when transferring assets from an external wallet or platform to CoinEx.

Withdrawal fees on CoinEx are dynamic and vary based on the cryptocurrency, network, and current blockchain conditions, such as network congestion. For example, the Bitcoin (BTC) withdrawal fee is approximately 0.0001 BTC, while Tether (USDT) fees differ by network (e.g., TRC20, ERC20).

CoinEx Staking and Earning Rewards

CoinEx offers a crypto staking service that allows you to earn passive income by locking your cryptocurrencies to support blockchain networks. Currently, CoinEx supports staking for several cryptocurrencies, including CoinEx Token (CET), Ethereum (ETH), Cardano (ADA), Solana (SOL), and TRON (TRX). Each token has a minimum staking amount and offers an estimated Annual Percentage Yield (APY). It charges a 10% service fee on staking rewards, except for CET staking, which has no service fee. 

CoinEx offers crypto loans that let you borrow coins by using other coins as collateral. You choose the loan amount, interest rate, and term. When the loan ends, you repay the amount with interest to get back your collateral. 

The CoinEx exchange also supports Automated Market Makers (AMMs). AMMs let you provide liquidity to trading pairs and earn part of the trading fees. You deposit two tokens into a liquidity pool, and the system uses a formula to manage trades automatically. This service helps you earn passive income while supporting market liquidity.

CoinEx Security

CoinEx prioritizes your asset security through a multi-layered approach, integrating advanced technologies and strategic partnerships to safeguard your funds.

Cold and Hot Wallet Management: CoinEx uses a combination of cold and hot wallets to balance security and accessibility. Cold wallets store the majority of your assets offline, isolating private keys from internet threats, while hot wallets facilitate quick deposits and withdrawals.

• Multi-Signature Protocols: CoinEx implements multi-signature technology, requiring multiple approvals for transactions. This ensures that no single point of failure can compromise your assets, as several keys must be verified before funds are moved.
• CoinEx Shield Fund: CoinEx allocates 10% of its trading fees to a dedicated Shield Fund, designed to protect you in case of extreme risks, such as security breaches. This fund acts as an emergency reserve and ensures you receive compensation for potential losses.
• Strategic Partnership with SlowMist: CoinEx collaborates with SlowMist, a leading cybersecurity firm, to strengthen its platform defenses. This partnership involves sharing threat intelligence, tracking illicit activities, and upgrading security systems to protect your assets.
• 100% Reserve Ratio with Merkle Tree Verification: CoinEx maintains a 1:1 reserve ratio, ensuring that your deposited assets are fully backed and available for withdrawal. You can verify your assets using the Merkle Tree structure, which provides transparent proof of reserves.
• Real-Time Monitoring and Automated Alerts: CoinEx employs advanced systems for continuous monitoring of transactions and wallet activities. Automated alerts detect suspicious behavior and enable rapid response to potential threats.

CoinEx Customer Support

CoinEx’s customer service provides multiple support channels in the form of live chat, email, and an extensive help center. Its live chat system operates 24/7 for real-time general information assistance. Users with deeper concerns can submit a support ticket using the help center. The turnaround time of tickets is uncertain; some receive assistance within a couple of hours, while others must wait much longer, especially around peak trading times. 

The support center includes an in-depth FAQ section and tutorials to help users solve common issues by themselves. CoinEx also has an active social media presence on channels such as Twitter and Telegram, providing some alternative avenues for recourse. Hence, CoinEx has a responsive customer support, but some have experienced inconsistent response times during peak trading times and a lack of telephone support.

CoinEx Trading Features and Tools

CoinEx offers many trading features that help you trade easily and manage your assets better. These tools are designed for both new and advanced traders.

Instant Buy/Sell

The Instant Buy/Sell feature lets you buy or sell crypto using fiat currencies in a simple way. You can pay with credit or debit cards and other local payment options through partners like MoonPay, Simplex, and Banxa.

Futures Trading

It allows you to trade crypto with 100x leverage by opening long or short positions. You can choose from 400+ futures cryptocurrency trading pairs and adjust your risk by setting stop-loss or take-profit limits. CoinEx also provides tools like live charts and order book data to help you decide your trades.

Copy Trading

This lets you follow professional traders and copy their trades automatically. You can pick a trader based on their profit history and trading style. Once selected, your account will match their trades without needing manual input. This feature helps you take part in the market even if you don’t have much experience.

Demo Trading

You can practice trading without using real money. You will get a virtual balance to test your strategies under live market conditions. This helps you learn how to place trades and understand how markets move. You can use this to prepare before you start trading with actual funds.

Strategic Trading

This mainly includes using automated crypto trading bots like Auto-Invest and Spot Grid bots. With Auto-Invest, you can schedule regular crypto purchases based on your set amount and time. Spot Grid lets you set price levels to automatically buy low and sell high.

P2P Trading

CoinEx lets you buy and sell crypto directly with other traders. You can use over 300 payment methods and deal in your local currency. The platform supports methods like bank transfer, PayPal, and UPI.

CoinEx User Experience

CoinEx provides a user-friendly interface, which is designed to cater to both beginners and experienced traders. The platform features a clean layout with intuitive navigation, making it easy to access various trading options such as spot, copy trading, demo mode, and futures trading. 

For new users, CoinEx offers a “novice zone” with a three-step guide to facilitate account setup and initial transactions. The trading interface focuses on essential information, minimizing distractions, and allowing users to concentrate on their trades. 

CoinEx also offers a mobile app compatible with iOS and Android devices. This ensures that users can manage their accounts on the go. The app mirrors the functionality of the web platform and provides a seamless trading experience across devices.

CoinEx Localization and Regional Adaptability

CoinEx shows a strong commitment to localization and regional adaptability, serving users in over 200 countries and regions. The platform supports 18 languages, including English, Japanese, Korean, Chinese, Indonesian, French, Turkish, Portuguese, and Arabic, ensuring that users can navigate the platform in their preferred language. 

CoinEx also supports 60 fiat currencies, such as USD, EUR, JPY, and KRW, facilitating easier transactions for users worldwide. To enhance accessibility, CoinEx partners with various third-party payment providers, including Banxa, BTCDirect, Guardarian, Mercuryo, MoonPay, Onmeta, OnRamp, Remitano, and Simplex, offering multiple payment methods like VISA, Mastercard, SEPA, bank transfers, and local options like UPI and IMPS. 

However, it’s important to note that CoinEx is not available in certain regions, including the United States, Canada, China, and Hong Kong SAR, due to regulatory restrictions.

CoinEx Payment Methods

The top supported payment methods on the CoinEx exchange are:

• MoonPay
• Mercuryo
• Simplex
• Banxa
• Guardarian
• BTCDirect
• OnRamp
• Remitano
• Transak
• Alchemy Pay
• Advcash

CoinEx also supports credit and debit card payments through its third-party fiat partners. You can buy cryptocurrencies like BTC and ETH using Visa and Mastercard. It also supports Apple Pay, Google Pay, SEPA, UPI, IMPS, and bank transfers, depending on the provider and your region. You can also deposit and withdraw cryptocurrencies within minutes on the platforms.

Deposit and Withdrawal Methods and Limits

CoinEx allows you to deposit and withdraw cryptocurrencies with specific limits based on your account verification status.

If you haven’t completed identity verification (KYC), your withdrawal limit is set at $10,000 per 24 hours and $50,000 per 30 days. Once you complete KYC, these limits increase to $1,000,000 per 24 hours. CoinEx also offers up to $5,000,000 withdrawal limit for advanced KYC users.

For deposits, CoinEx sets a minimum limit for each cryptocurrency, which varies depending on the token. There is no specified maximum deposit limit.

How to Use CoinEx?

To use CoinEx, you need to create an account, secure it with two-factor authentication (2FA), and deposit funds to trade. The platform supports spot trading, futures, and margin trading, with tools like real-time market data and a mobile app for on-the-go access.

How to Create a CoinEx Account?

Creating a CoinEx account is straightforward and takes a few minutes, allowing you to access trading and wallet services. You’ll need a valid email address and a strong password, and enabling 2FA is highly recommended for security. CoinEx doesn’t require KYC for basic activities, but ID verification can increase withdrawal limits.

1. Visit the Website: Go to www.coinex.com and click [Sign Up] in the top-right corner of the homepage.
2. Enter Details: Provide your email address, click [Get Code] to receive a verification code, and enter it. Create a strong password and re-enter it for confirmation. If you have an invite code, add it (optional), then check the user agreement box.
3. Complete Registration: Click [Sign Up] to create your account. Log in using your email and password.
4. Optional ID Verification: For higher withdrawal limits (up to $1,000,000/day for verified accounts vs. $10,000 for unverified), go to the KYC verification section, and upload required ID documents.

How to Deposit on CoinEx?

1. Log In: Access www.coinex.com, sign in, and click [Assets] > [Deposit] in the top-right corner.
2. Select Cryptocurrency: Search for the coin you want to deposit (e.g., USDT) and choose the network (e.g., TRC20). Ensure the network matches the sending platform to prevent loss.
3. Get Deposit Address: Copy the provided deposit address or scan the QR code. For label coins (e.g., EOS, XLM), note the Memo/Tag, as both the address and label are required for crediting.
4. Send Funds: On your external wallet or platform, paste the CoinEx deposit address, enter the amount (above the minimum limit), and submit the withdrawal. Include the Memo/Tag for label coins to avoid delays or loss.
5. Verify Deposit: Wait for the required blockchain confirmations (varies by coin). Check your [Spot Account] or [Deposit Records] to confirm the funds are credited. If the deposit doesn’t appear, submit a ticket via the help center.

How to Withdraw From CoinEx?

1. Log In: Visit www.coinex.com, sign in, and navigate to [Assets] > [Withdraw].
2. Choose Coin and Transfer Mode: Select the cryptocurrency (e.g., USDT) and transfer type: [Normal Transfer] for external wallets or [Inter-User Transfer] for another CoinEx account (instant, no fees).
3. Enter Details: For Normal Transfer, paste the recipient’s wallet address, select the network (e.g., TRC20, matching the recipient platform), and input the withdrawal amount (above the minimum). For Inter-User Transfer, enter the recipient’s CoinEx email or mobile number.
4. Verify Withdrawal: Choose a 2FA method (SMS, Google Authenticator, or Passkey) and enter the code. If 2FA tools are unavailable, switch methods or reset them via [Account] settings.
5. Confirm via Email: Check your registered email for a [CoinEx Withdrawal Confirmation] email. Click [Reconfirm] within 30 minutes to approve the withdrawal, verifying the amount, address, and network. If you miss the window, the withdrawal is canceled, and funds remain in your account.
6. Track Status: Monitor the withdrawal in [Withdrawal Records]. For Normal Transfer, a Transaction ID (TXID) appears within 30-60 minutes, trackable on a blockchain explorer. Inter-User Transfers are instant; confirm with the recipient. Processing takes 5-30 minutes, depending on the amount and network.

CoinEx Alternatives: CoinEx vs Other Exchanges

The top alternative crypto exchanges to CoinEx are Binance, MEXC, and Kraken. Here is a quick comparison:

	CoinEx	Binance	MEXC	Kraken
Launched Date	2017	2017	2018	2011
Trading Features	Spot, futures, margin, AMM, staking, copy trading	Spot, futures, margin, options, P2P, copy trading, staking, NFTs, Launchpad	Spot, futures, margin, copy trading, Launchpad, staking, savings, ETFs	Spot, futures, margin, staking, OTC, advanced charting, Cryptowatch
Supported Coins	1,400+	400+	2,800+	200+
Trading Fees	0.2% maker/taker	0.1% maker/taker	0.05% maker/taker	0.25% maker and 0.4% taker
Maximum Leverage	100x	125x	200x	50x
Security	High	Very High	High	Very High
Trading Volume & Liquidity	Moderate volume	Highest globally	High volume (top 10 on CoinMarketCap)	Very High
No-KYC Trading	Yes	No	Yes	No
Best For	Beginners, privacy-focused traders, and altcoin enthusiasts	High-volume traders, advanced features, global users (except U.S.)	Altcoin hunters, no-KYC traders, high-leverage futures	U.S. traders and security-conscious users

Conclusions: Is CoinEx Right for You?

To conclude our CoinEx review, it is a legit cryptocurrency exchange offering over 1,400 coins, robust security, and a no-KYC option for basic trading. It’s 100% reserve ratio, cold/hot wallet system, and Shield Fund ensure asset safety. And, competitive fees (0.20% spot, reducible with CET) and user-friendly interfaces suit beginners and pros. 

However, U.S. users face restrictions, and it is ideal for global traders valuing anonymity and variety. CoinEx may not suit those needing U.S. compliance or advanced tools. You can also trade without completing KYC verification.

FAQ on CoinEx Exchange Review

Is CoinEx a reliable exchange?

Yes, CoinEx is a reliable exchange, operating since 2017 with a strong security track record. It maintains a 100% reserve ratio, uses cold/hot wallet management, multi-signature protocols, and partners with SlowMist for cybersecurity.

Can CoinEx be used in the USA?

No, CoinEx is not available for use in the USA, as its Terms of Service prohibit access. However, since CoinEx is a no-KYC exchange for basic functions, you could potentially access it using a VPN and an email address to register anonymously, bypassing location-based restrictions.

Can you withdraw from CoinEx?

Yes, you can withdraw cryptocurrencies from CoinEx to external wallets or other CoinEx accounts. Normal Transfers use blockchain networks with dynamic fees and minimum amounts, while Inter-User Transfers to CoinEx accounts are fee-free and instant.

Does CoinEx need KYC?

No, CoinEx does not require KYC for basic account functions, such as trading and deposits, allowing you to use the platform anonymously with a $10,000 daily withdrawal limit. ID verification is optional, but it increases the withdrawal limit to $1,000,000 daily.

Which country is CoinEx based in?

CoinEx is now based in Seychelles, but it was established in 2017 in Hong Kong by ViaBTC Technology Limited. The exchange operates globally, serving users in over 200 countries.